Terms of Service

1. This site is owned by Patentes USA PLLC, a professional limited liability company incorporated in the State of Florida whose sole purpose is the practice of patent matters before the United States Patent and Trademark Office.

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2. We are absolutely committed to acting with Honesty and Integrity. We will never mislead you regarding any fact or circumstance, nor will we ever, to the best of our knowledge and belief, overstate or understate the difficulties in achieving your goals.

 

3. In addition to our unwavering commitment to Honesty and Integrity, we are committed to providing you with:

·       A truly professional and friendly service

·       A service at competitive costs

·       Mostly flat fees, so that you know in advance the amount of the fees you will pay

4. Use of this website is subject to these Terms of Service. By accessing the site you acknowledge that you agree to and accept these Terms of Service.

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5. The Agent-Client relationship will not be formed by accessing this site, or by communicating with us, sending us funds or payments, submitting service requests to us - even when funds are sent to and received by us in connection with such requests -, requesting quotes from us, sending us information about your cases or inventions, or using any of the forms or features of this site.

 

6. The Agent-Client relationship will not be formed until all the requirements indicated below are met, as applicable:

 

6a. For service requests through the shopping cart when the prospective Client has entered a valid reference number:

 

·       If, after you have contacted us and we have made a preliminary analysis, we consider that we may be in a position to provide the requested service, we will send you - by letter or by email from an @patentesusa.com address - an Engagement Letter detailing the terms and limitations of the engagement. This communication will be accompanied by a unique alphanumeric code called a “Reference Number”. (The fact that we provide you with the reference number, or that we send you the Engagement Letter, does not imply the formation of the Agent-Client relationship).

·       If, after reading the terms detailed in the Engagement Letter, the prospective Client agrees with all of them, the Client must complete the selection and payment of the requested service(s) in the shopping cart, entering the Reference Number(s) received in the “Reference #” field of each requested service. (The reference number is only valid for the services and options detailed in the Engagement Letter. If a reference number is used to purchase other services or options not included in said Letter, it will not be considered valid and the scenario detailed in point 6b will then apply).

·       The Client's entry of the reference number provided in the Engagement Letter when paying, through the shopping cart, for the service(s) covered by said Letter shall constitute full acceptance of all the terms detailed therein.

·       If the Engagement Letter sent requires as a condition that the prospective Client sign and notarize a copy of this letter and send it to us by regular mail, the Agent-Client relationship will not be formed until we receive - in addition to the purchase order using a valid reference number through the cart – this copy duly signed by the Client and notarized.

 

6b.  For service requests through the shopping cart when the prospective Client has not entered a valid reference number:

 

·       As follows from the preceding points, the mere fact of paying for requested services through the shopping cart does not create the Agent-Client relationship.

 

·       If you request and pay for services through the shopping cart without entering a valid reference number, we will contact you within no more than five business days in order to exchange all the information necessary to eventually proceed with the engagement.

 

·       If we consider it appropriate, we will send you an Engagement Letter for your consideration and eventual acceptance. The Agent-Client relationship will then be formed as soon as we receive said Engagement Letter, accepted by the Client in the manner we indicate (usually a notarized signature or a digital signature).

 

6c. For service requests outside the shopping cart:

 

In this case, the Agent-Client relationship will not be formed until we receive both the agreed payment and the Engagement Letter we have previously sent you, duly signed by the Client and notarized

 

7. In all cases, our representation will be limited to the specific matter(s) mutually agreed upon.

 

8. Any sums of money you send us that are not within the framework of an engagement of services completed through the procedures detailed in points 6a, 6b or 6c do not imply or create any professional obligation on our part. You may request a refund of those sums at any time as long as the Agent-Client relationship has not been formed.

 

Furthermore,

 

9. Once the Agent-Client relationship is formed, any sum you have sent us that has not been applied will be refundable to you upon request.

 

10. Notwithstanding the fact that the law imposes on the Patent Agent a duty of confidentiality regarding the information received not only from Clients but also from prospective Clients, we reaffirm our strict commitment to this duty of confidentiality.

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11. The normal time to prepare a provisional patent application is usually two (2) weeks, while that of a non-provisional application is between three (3) and four (4) weeks (unless otherwise established in the Engagement Letter). These times are estimates and assume that all materials, items and payments are provided by the Client in a timely manner, this being an essential obligation of the Client.

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12. If the Client decides to apply for a non-provisional patent based on a provisional patent, Patentes USA PLLC assumes no responsibility of any kind related to the non-provisional patent application, unless the Client and Patentes USA PLLC sign a new Engagement Letter sufficiently in advance of the expiration of the one-year period.

 

13. You understand and accept that Patentes USA PLLC is not, and is not made up of, Patent Attorneys and therefore does not participate in or advise on litigation. As Patent Agents we are not authorized to take part in or advise on legal proceedings. Any quotes, advice and work we provide will consider only the non-judicial alternatives available to assist you in your case. 

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14. To the maximum extent permitted by law, neither Patentes USA PLLC nor any of its directors, employees or other representatives shall be liable for damages caused by or related to the use of this site or its information, content or services. This limitation of liability covers damages of all kinds, including compensatory, direct and indirect damages, loss of information, loss of profits, and any other.

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15. We disclaim all liability for actions taken or not taken based on any or all of the contents of this site. The content of this site is for informational purposes only and may not reflect the current state of the law or case law. No one should act or refrain from acting based on the content of this site without obtaining professional advice specific to their case. We also disclaim liability for any error relating to the transmission or receipt of information or content through this site or by email.

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16. The content of this site is protected by intellectual property laws and all rights are reserved. The contents of this site may not be copied without the express written authorization of Patentes USA PLLC.

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17. We reserve the right to make periodic changes to our Terms of Service and our Privacy Policy.